The Spindle

Turning the content you have into learning people use

For teams where inconsistency costs time, money, and mistakes.

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© 2025-2026 The Spindle

• Privacy Policy
• Terms of Service

Privacy Policy

Last updated: January 2026

The Spindle is committed to protecting your privacy and handling personal information with care. This notice explains how we collect, use, store, and protect your information when you interact with us.
This Privacy Notice is prepared in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We only collect information necessary to understand your project and provide our services. This may include:

The Spindle does not intentionally collect sensitive personal information.
We may also collect limited technical information such as IP address, browser type, or general site usage data through standard website hosting or analytics tools to help improve site performance and functionality.

2. How Information is Collected

Personal information is collected directly from you when you:

Basic technical information may be collected automatically through website hosting platforms or third-party tools used to operate the site

3. How Information is Used

Your information is used to:

From time to time, we may send occasional updates or insights relevant to our services. You may opt out of receiving these communications at any time.

4. Storage and Security

We take the security of your data seriously.

Some service providers we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

5. Sharing of Information

Personal information is not sold, traded, or shared with third parties, except:

6. Access and Correction

You have the right to request access to, or correction of, your personal information at any time. To do so, please contact us using the details below.

7. Contact

For questions regarding this Privacy Notice or the handling of your information, please contact:
The Spindle
Email: hello@thespindle

8. Changes to this Notice

We may update this Privacy Notice from time to time to reflect current practices or legal requirements. The most current version will always be available on this website.

Terms of Service

Last updated: January 2026

These Terms of Service govern all engagements with The Spindle. By commissioning services, you acknowledge and agree to the terms outlined below.

1. Services and Scope

The Spindle provides professional content modernisation and digital learning refinement services.Defined Scope: All services are delivered in accordance with a written scope of work agreed prior to project commencement.Variations: Requests, revisions, or additions outside the agreed scope will be treated as a separate project or additional phase and quoted accordingly. Work will not proceed on out-of-scope items without written approval.

2. Fees and Payment Terms

Our pricing model is structured for transparency and certainty.Fixed-Price Basis: Fees are provided as a fixed-price quote aligned with the agreed scope.Payment Schedule
Unless otherwise specified in your quote:

Commencement: Project timelines begin once the commencement payment has cleared.
Late payments may delay delivery timelines.

3. Deliverables and Technical Formats

Standard Delivery: Modernised content is typically provided as SCORM packages optimised for LMS deployment, unless otherwise specified in writing.Source Files: Editable source files, including Articulate Rise content, are not included in standard delivery unless explicitly requested and priced as a separate line item within the agreed scope.

4. Intellectual Property

Client Materials: You retain full ownership of all original materials provided to The Spindle.Final Deliverables: Upon receipt of full payment, intellectual property rights for the final agreed deliverables transfer to the Client.The Spindle Intellectual Property: The Spindle retains ownership of its underlying methodologies, proprietary templates, internal processes, frameworks, and technical know-how used in the delivery of services.

5. Client Responsibilities

To support efficient and timely delivery, the Client agrees to:

The Spindle is not responsible for inaccuracies, omissions, or compliance risks contained within client-provided materials.
Delays in feedback or source material provision may result in timeline adjustments.

6. Liability and Performance

The Spindle performs all services with professional care and industry-standard skill.
The Client remains responsible for:

To the maximum extent permitted by law, liability is limited to the total fees paid for the relevant project.

7. Confidentiality and Termination

Confidentiality: Both parties agree to treat all shared materials and proprietary information as confidential and not disclose them to third parties without consent, except where required by law.Termination: Either party may terminate an engagement with written notice.In the event of termination:

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia.

Clear learning that supports better performance.

Most organisations are not short on content. They are short on clarity.

Policies get written. Inductions get delivered. Processes get documented. But new starters still ask the same questions. Teams still do things differently. And managers still spend time correcting what should have been clear from the start.The Spindle takes the content you already have and reshapes it into learning that actually guides behaviour. Not more information. Clearer, better structured guidance built around the moments that matter most in your team's day.We work across the full learning lifecycle. That includes converting documents and presentations into engaging eLearning, building workshops from scratch or from existing material, end to end instructional design, capability development, learning audits, and consulting on how your learning and development function is set up to serve your business.If it is learning adjacent, we can help.

Built around how your team actually works.

We start with one question: what needs to happen more consistently in your team?

That becomes the brief. You share your existing documents and materials, however scattered or out of date. We do the heavy lifting.We cut the duplication, surface what is essential, and map it to the real decisions and behaviours your team needs to get right. Then we reshape it into something people will actually use.Depending on what you need, that might be a clear employee handbook, an operational playbook, a facilitator guide, a suite of eLearning modules, or a workshop your managers can run themselves. Every output is built around real situations your people face every day, not hypothetical scenarios or borrowed case studies.Every project is scoped clearly before work begins. You will always know what you are getting, what it involves, and when it will be ready.

The right experience in the right hands.

You have the content. The problem is it is not doing the job it needs to do.

You have the processes. Things are documented somewhere. But new starters still ask the same questions, your team still does things differently, and you are spending more time correcting than you should be.Maybe you are growing quickly and the informal ways of working are not scaling. Maybe you have a folder of outdated documents that nobody reads. Maybe you are heading into a period of change and need everything tightened up before it gets messier. Maybe you have a pile of old PowerPoints and PDFs that need to become something people can actually learn from.Angela is a learning designer and capability consultant with 15 years of experience across startups, growing businesses, large multinationals, and government. Her work spans instructional design, learning experience design, and organisational capability uplift. This is the discipline of understanding why people do or do not do what organisations need them to do, and designing the conditions that change that.She started The Spindle after watching the same gap appear every time. Standards were set. Training was delivered. Processes were documented. And yet day-to-day behaviour still did not consistently reflect any of it. The fix was rarely something new. It was making what already existed clearer, more structured, and easier to act on.The Spindle is deliberately small. You work directly with Angela from first conversation to final delivery. No handoffs, no juniors, no generic frameworks dressed up as custom work. Just focused, practical work scoped clearly and delivered on time.The moment it lands, clients tell us the same thing: ahh, it's so much simpler now.
If you are nodding, let's talk.

Less confusion. Faster starts.
More consistent teams.

This is what the work looks like when clarity is built in from the start.

A small trades business was losing time every time a new employee or apprentice started. Information was scattered and duplicated across more than 100 documents, files, and process notes. Nothing was consistent. Expectations were unclear. The ramp to independence was long and frustrating for everyone involved.We consolidated everything into a single employee handbook and role-specific playbooks. No more hunting through folders. No more relying on whoever happened to be nearby to answer a question.The deeper training content is now being converted into mobile-friendly micro learning, built to be accessed on the job and during onboarding. Whether a new apprentice is working through it on day one or a team member needs a quick reminder mid-task, the information is there, on their phone, in the moment they need it.The result has been faster onboarding, clearer expectations, and a team that spends less time answering the same questions and more time getting on with the work.Project ongoing.

Practical resources to use today

Start with the free tools if you are still diagnosing the problem.
Each one is built to be used, not filed.
Move into the collections when you are ready to act.